| |
FREQUENTLY ASKED QUESTIONS
Q—How do I subscribe or request a sample of one of your newsletters?
A—After reviewing the range of different newsletters on our site, to order, you simply go to the order page, check the service you request and whether you’d like to subscribe now or see a sample.
Q—How do I know that the ordering information I provide is secure?
A—The service we use is totally secure and as you go through the checkout process, you’ll see that the payment information is totally secure.
Q—What happens if I decide to cancel a newsletter subscription before the expiration?
A—We guarantee our subscribers a full refund on the unexpired term of their subscriptions—no questions asked. We don’t hesitate to do this because, to be completely frank, hardly any of our subscribers decide to cancel. It seems clear that once they begin geting information from us on a regular basis, they increasingly count on using it on a regular basis to base their decisions on the sound information that’s provided in all of our newsletters.
Q—How do I obtain more information when a story is of particular interest?
A—In most cases, the stories in our newsletters include a telephone number and/or internet address so that you can immediately obtain more information.
Q—What if I’m looking for even more information. How do I go about getting it?
A—One of the many advantages of subscribing to our newsletters is that our editors are there to help, over and above the servces themselves. Anytime you need to, you can call or e-mail our editors and we’ll either have the answer to your question right here or, in those rare cases when we don’t, we always be able to give you another lead. Many of our subcribers believe this additional service is worth more than the cost of our newsletters.
|
